Privacy Policy

This Privacy Policy describes how Chromatic Studios collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Your trust is important to us, and we want you to understand how we work with information you provide or that we collect through your interactions with our website and services.

Information We Collect

We collect information in several ways to provide and improve our services. When you contact us through our website, we gather your name, email address, phone number, and the details of your inquiry. This information helps us respond to your questions about web design, brand identity development, and visual identity services.

We also collect usage data automatically when you visit our website. This includes information about your device, browser type, pages you visit, time spent on pages, and referring website. We use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our site.

How We Use Your Information

Your information helps us deliver the services you request and communicate with you about our work. We use contact details to respond to inquiries, provide quotes for web design and branding projects, and keep you updated on services relevant to your needs. We never share your information with third parties without your consent, except where legally required.

We analyze usage data to improve our website performance, understand user behavior, and enhance the user experience. This information helps us identify which aspects of our services interest you most and allows us to tailor our offerings accordingly. We may also use your information to send you updates about new services or industry insights, but only if you’ve opted in to receive such communications.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you, ask us to correct any inaccuracies, or request deletion of your information. To exercise these rights, contact us using the information below. We will respond to your request within thirty days.

You can also opt out of marketing communications by clicking the unsubscribe link in any email we send you. Your choices regarding cookies can be adjusted in your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our website.

Cookies and Tracking

We use cookies to improve your experience on our website and to track how you interact with our content. Cookies are small files stored on your device that help us remember your preferences and understand your browsing patterns. We use both essential cookies, which allow our website to function properly, and analytical cookies, which help us understand visitor behavior.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may prevent our website from functioning optimally. For detailed information about our cookie practices, please review our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology to secure data transmitted between your device and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we securely delete or anonymize it.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information. Your use of third-party websites is governed by their own terms and privacy policies, not by ours.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our website following changes to this policy constitutes your acceptance of the updated terms.